New Clients

Welcome new clients!

Our doors are always open to seeing new clients and their pets!  Please take a few moments to check out some important areas of our website and when you’re ready, call us to schedule your pet’s appointment.  We look forward to meeting you!

• Meet our doctors and staff!
• Check out the services we offer!
• Visit our policies page for more information about our appointment and payment policies!

What to expect during your pet’s first visit.

Prior to your first visit, our team will send you a link to the New Client Registration Form that will need to be completed in order for us to add you and your pet to our database.  If you have any medical records for your pet, please email those to us prior to your visit as well.

Upon arrival at the clinic, our friendly team will greet you and your pet in our lobby and confirm the reason for your visit.  They will then ask you a series of questions about your pet’s health and make recommendations for any treatments or vaccines that should be considered during that visit.  After your pet has been checked in, another team member will escort you and your pet to one of our exam rooms.  Your pet will be allowed to roam the room to get comfortable with these unfamiliar surroundings.  The doctor will then come to the room and examine your pet from nose to tail and discuss everything they’re seeing with you, making recommendations along the way.  After confirming with you what treatments should be performed during this visit, one of our Certified Veterinary Technicians will come to the room to collect any samples or perform any procedures needed.  If any medications are needed, they will go over the instructions on administering those medications and you will be excused back to the reception area to schedule any future appointments and to get checked out for the visit.